Automatically adjusts the temperature for energy savings when you leave home and restores your comfort settings when you return. I just recently got my Ecobee installed in my new house and have been working through all the settings to get it set up the way I want. But just like you I am still a customer. Worked before though. Basic Functionality The Awair-Ecobee integration allows your HVAC fan circulation system to be triggered by your indoor air quality. Threshold settings for ecobee thermostats This article applies to the following ecobee models: ecobee SmartThermostat with voice control, ecobee4, ecobee3 Lite, ecobee3. Amazon Alexa. I got the Prime Day deal with 3 sensors. To disable Eco+ settings, select Eco+, then select each of the four options you want to disable. Tap the temperature controls to open them. Fortunately, there is indeed a way: Head to the Ecobee site and sign into your account. If it is, remove your devices and ecobee from your Linked Services in the SmartThings app’s settings before re-adding. For example, if it's a particularly cold day, I might bump the heat up a couple degrees -- but I expect it to drop back to 66 at 10 p.m., which is what the thermostat is programmed to do. I removed the device on the app. Ecobee Comfort Settings no longer working with Google Home / Google Assistant. Turn it off, wait a few minutes, and then turn it back on again. Version 2.13.0. My take: It should be set this way by default. Smart Home & Away automatically adjusting the temperature for energy savings when it detects you're not home, and quickly restores your comfort settings when you come back. If I go back in … Press J to jump to the feed. Close. I had custom routines which included, "set my thermostat comfort settings to home" and "set my thermostat comfort settings to away" for when I arrived and left home, respectively. User account menu. Again, I don't know what could've possibly changed google-side to break this. Jun 1, 2020. Tap Comfort Settings. The ecobee approach on the fan isn't as flexible as it could be. Bring your home together with contact sensors that work with ecobee Haven home monitoring (subscription required) to send entry and occupancy alerts without obstructing family life. Makes no sense. Wake up your ecobee Smart Thermostat, then tap Menu. Seamless setup. Now close the Settings window. I got the same thing. What Google change would have broken this feature. With the newer Ecobee Plus skill, you have to add “ask Ecobee” in front of your voice commands, so it would be “Alexa, ask Ecobee to set the thermostat to 75”. Can't save comfort settings. Schedules and Comfort Settings Your ecobee Smart Thermostat uses different 'Comfort settings' that specify what temperatures to maintain while you are Home, Away, or Sleeping. Hope they fix this. Thank you for understanding. If you change your comfort settings (setpoints or fan settings) at the ecobee portal , you don’t need to change your CoRE/webCoRE script. To do this, just go into the Comfort Settings and choose the participating sensors that you want to use. This guide will help you troubleshoot the wiring and other electricity problems that can cause your thermostat not to turn on, click without turning on, or reboot constantly. Press J to jump to the feed. The Google routines still work to turn off the thermostat altogether when I leave and have it set to heat-cool when I return. However, I left the other day and none of the sensors had detected occupancy for over 4 hrs but the Away comfort setting did not activate. After i did a factory reset of ecobee, it started to work again but I had to reprogram it. I'm enjoying it. Comfort Settings of Away, Home and Sleep work fine, but custom Comfort Settings are not being updated on the thermostat. Makes for a terrible sleep. 1) SmartCamera with voice control Check in when sensors detect in-home activity when you’re away. Do not add that sensor to the sleep comfort setting. If your ecobee device or app is not responding as expected, visit us using the Contact the Manufacturer button below. Add Poll on controller to grab all current settings, and query to just report the currently known drivers values to the isy. Schedule a Vacation Mode in Advance. Ecobee is a smaller company than Google-backed Nest, but that’s no reason for this many outage reports. To avoid this, your ecobee makes the transition from one Comfort Setting to the next, gradually. But it does not work during Sleep setting. Everything should go back to normal. The next part of the schedule are your Comfort Settings. A subreddit for ecobee and all their smart home products. Agreed. Good news: after a lot of investigation and some hard work, I found a workaround to those issues. Now a part of eco+, Smart Home & Away detects when you’re away faster than before, making your home more efficient. In this version, we update the app icon and include … We do care about our customers. One issue I seem to be running into is my comfort settings. Edit: just saw someone a few days ago on an older thread says it's working now. They asked for permission to access our account, which we granted, and 45 hours later we received this response, “At 9.40 pm yesterday it was call for cooling because this is going to pre-run the cooling before the next schedule starts. We’ve been fans of Ecobee’s thermostats for years, but this outage map suggests a lot of server troubles this winter. They’re above schedules, comfort settings, and everything else. Our first step was to contact ecobee support. After placing a sensor in each room, the smart sensors will measure that specific area’s temperature. Click here for a detailed description of the feature. Threshold settings allow you to configure your HVAC equipment for greater efficiency and prevent damage to your equipment by controlling how the ecobee engages it. After tapping save you'll be brought to the schedule to adjust when this setting is active. That's why, recently, I awoke feeling like I was sleeping in a sauna. Removed and re-added again, and it stopped working completely. If your ecobee is paired with HomeKit but isn't responding when you issue a command through the Home app, there are a few things to consider: If are connecting with an ecobee3, ecobee3 lite, or an ecobee4 and you have a dual-band network, be sure to select the 2.4Ghz network from the list. Will try tonight! Hi All, I am new to Ecobee. To whom it may concern (i.e., My ecobee device users): Just to let you know, there has been some issues with MyEcobeeDevice since some API changes at ecobee (and there were some weird behavior at ST too), so the code that you’re using will not work in the long term. Just got my Ecobee3 last week. Any suggestions? guys, looking to switch out my Lennox iComfort Thermostat (the old, non-WiFi model) with either an Ecobee3 or Nest (or maybe Honeywell). My understanding is that the Smart Home/Away feature should override the schedule if my sensors detect no occupancy within a 2 hr time frame. Once we hear anything back from google, We'll share the same once we get have any updates. Stay in-the-know . Updates that paint a picture. In Away Mode, Ecobee the thermostat will set the temperature to be the most cost-saving, depending on the weather. This tells your ecobee what temperature you want your home to be during your Activities. I do want bedrooms averaging during Sleep when they are used. How to Access & Adjust Comfort Settings. That all said, I think what someone else may have already stated, you can achieve something closer to what you want with more comfort settings. Support. Thank you for contacting ecobee Support. New comments cannot be posted and votes cannot be cast. Click Settings > Preferences > Hold Action, then choose Until the next scheduled activity. © 2021 CNET, A RED VENTURES COMPANY. Fast, easy installation – install your ecobee in 30 minutes or less. I had custom routines which included, "set my thermostat comfort settings to home" and "set my thermostat comfort settings to away" for when I arrived and left home, respectively. The app won't help you fix the Ecobee's "hold" problem, but you can adjust the setting in Preferences. 1 Review Your Ecobee and HomeKit Network Settings. Fix for Hold Type names in Climate Control program action. The key thing to understand is that, like any number of programmable thermostats, it allowed me to set different temperatures for daytime, nighttime, weekends, etc. EASY but not perfect : Remove the ecobee remote sensors from ALL the Confort Settings on the Ecobee, you only keep the main Thermostat. Apple HomeKit . Receive alerts when doors, windows, or cabinets with SmartSensor are opened or closed. It’s kind of annoying, so it would be wise to install the other skill as well. Then go to Manage HomeKit. Fortunately, there is indeed a way: Head to the Ecobee site and sign into your account. I had them integrated just fine. These are literally just text commands through google to the ecobee. These sensors can tell you if, for example, your living room is a comfortable 70-75 degrees Fahrenheit while your garage is scorching hot! I had some sort of issue with house wifi and the ecobee got disconnected from the wifi. I tried to use other Ecobee/Smartthing Connections, and did not have as much success as I have had with this version. Compatible with most HVAC systems. ecobee sensors work with ecobee thermostats, cameras, and ecobee Haven, the responsive home monitoring solution, for whole home comfort and peace of mind. Make sure Wi-Fi Radio is … This process usually takes about 30 minutes. How Ecobee Sensors Work. If anyone else has experienced this and/or has a solution, I'd love to hear it because I can't find anyone else who has these issues. Up until about 10 days ago, my Google Home routines worked flawlessly with my Ecobee 4. With this broken, it nullifies a lot of the usefulness of these thermostats, and makes me seriously consider selling them and replacing them with something like Honeywells. 1. 1. Be respectful, keep it civil and stay on topic. I have a schedule set with 5 total comfort settings in use. Your thoughts? ALL RIGHTS RESERVED. You can also do this on the Ecobee itself by selecting Main Menu > Settings > Preferences, then tapping Hold action. Shop All ecobee. To connect your Ecobee thermostat to your Wi-Fi network: From the Home screen, press Menu. Up until today, I have been happy with the IFTTT/Life360 solution for geofencing when multiple location devices (such as our phones) all leave and return. If This Then That. However, the newer skill allows you to do a lot of cool things. Every smart sensor can be paired with your Ecobee thermostat. Feature Friday: Sensor Participation by Andrew Newton on June 12, 2015. ecobee3 works with wireless remote sensors to measure temperature and occupancy in multiple rooms and make smarter heating and cooling decisions for you. Select the Comfort Setting you wish to customize. Discussion threads can be closed at any time at our discretion. Because each Comfort Setting might have an entirely different mixture of participating sensors, a sudden change from one Comfort Setting to another could result in a rapid rise or drop in average temperature. Flair will assume this … I hadn't realized the thermostat hadn't reverted to my schedule, so it was a full 8 degrees warmer than I'm used to. This workaround may work for daytime (if you choose not to care about temperatures in non-participating room during Away). Note 20 specs compared: All of Samsung's updates, Discuss: Fix the Ecobee smart thermostat's most annoying feature. Out of the box, the Ecobee doesn't work that way. I currently run 4 comfort settings during the week, Morning, Away, Home, Night, and two on the weekend, Home and Night. They work in tandem with the 'Schedule' that you've defined to help it determine which Comfort setting it should be using at any given time throughout the day. Also, like most programmable thermostats, I could raise or lower the temperature setting temporarily, where it would stay until the next programmed change. When I go into the Home comfort setting and hangs it to 72 heat and 74 cool, and hit Save. Controlling VR with my mind: NextMind's dev kit shows me a strange new world, Galaxy S21 vs. S20 vs. S20 FE vs. Adjust to the desired temperature, then tap Save. Version History. Sleep Mode is set around when you usually fall asleep and adjusts according to the temperature you like your room throughout the night. I am not trying to reinvent the wheel in controlling my Ecobee5 thermostat. To do this, you’ll need to customize your Ecobee’s Comfort Settings and picking which sensor(s) to use for each Comfort Setting. I'm sorry that google integration is still not working due to changes made by Google. Detects which rooms are in use and adjusts the temperature accordingly for comfort in those spaces. Press question mark to learn the rest of the keyboard shortcuts. smartbuildings@ecobee.com. Keep waiting for an update. With Follow Me enabled, your thermostat's built-in occupancy sensor and your SmartSensor(s) detect which rooms you and your family are in and your ecobee thermostat sets your home's temperature to prioritize comfort in those rooms. Working hand-in-hand with your Comfort Settings, Follow Me mode allows you to target comfort where it matters most. Samsung SmartThings. We’re disappointed and hope Ecobee is making investments in … To set your Ecobee fan to Comfort Mode: Go to the main menu. We delete comments that violate our policy, which we encourage you to read. Up until about 10 days ago, my Google Home routines worked flawlessly with my Ecobee 4. We are trying our best to get this integration working again. Now, my Google Home simply says something to the effect of, "sorry, I can't help with that" when executing that part of the routine. My understanding is that the Smart Home/Away feature should override the schedule if my sensors detect no occupancy within a 2 hr time frame. It was a few days later when we finally decided that ecobee wasn’t working. Then select Settings. Click Settings > Preferences > Hold Action, then choose Until the next scheduled activity. I'm having a problem with my Ecobee3. 2.0.30: JimBo. This is a sign that your Ecobee just needs to be reset. Just echoing what you have said. The step-by-step guide on our mobile app and free expert support make it easy.Smarter comfort – your ecobee understands your local weather, schedule and desired comfort settings, to ensure your home is at the right temperature at the right time For example, during the day, I want to use the Ecobee’s sensor right on the thermostat itself, which is located downstairs. Problem. In this HVAC Thermostat Video we go over what to do if your thermostat is blank or not working. Set it to Until next activity and you're done! Posted by 3 years ago. We update the app regularly to ensure the best experience for you. The orange number is the heat setting, and the blue number is the cool setting. The comfort settings are one of the many features than can be accessible through the ecobee APIs, and is one of the many advantages of the Ecobee thermostat over Nest and other smart thermostats on the Total Home Comfort and Security Bundle. Go to Wi-Fi. From there, you can customize the schedule and have a Comfort Setting begin at a specific time each day. However, this means there's zero temperature control while I'm gone. Removed and re-added them again, and it worked for just the downstairs. Fix another issue found when Ecobee servers are not responding. Follow Me . Configure Schedules and Comfort Settings. Confirm that your device is working correctly in the ecobee app. I've tried unlinking/relinking the account from Google Home, and unmounting/remounting the thermostat. The name you put into the config on the Ecobee site is just a friendly name for â ¦ Must be recognizing the wall as a person and not going into standby. Note: I have a schedule set with 5 total comfort settings in use. Not to worry, though—it’s just an automatic alert that every Ecobee thermostat is set to give at certain times, whether you have a UV light or not. I love everything about it and how it is connecting with my set-up. What’s New. 1) SmartCamera with voice control Check in when sensors detect in-home activity when you’re away. Out of the box, the Ecobee does one thing very, very wrong. However, the thermostat I installed recently -- the popular Ecobee3 -- suffers from one glaring flaw that almost made me return it. They keep you comfortable while saving you money. Does anybody know what these might be equivalent to? Essentially, Comfort Settings are a predefined heat/cool setting that can be applied to a specific period of a day. RELATED: How to Schedule Your Ecobee to Go Into Vacation Mode. The ecobee Smart Thermostat is a simple, stylish way to control your heating and cooling throughout your home. Hit Comfort Settings. Ecobee really wants you to use Eco+. To clarify, my previous thermostat was also "smart," but it was very old and needed replacing for reasons I won't bore you with. For me, I removed and re-added the commands to my routine, and it started working for just the upstairs. [/quote] Then it defeats the purpose. ecobee thermostats work with radiant heating systems, multistage, and dual-fuel heat … My setup is the Ecobee is in my dining room, one sensor in the living room (same floor) one sensor in the basement (media room) and one sensor on the top floor in my bedroom. Archived. • Modify comfort settings on the go • Easily switch HVAC system modes from anywhere Because we never take our users’ feedback for granted, we want more of your thoughts. Press question mark to learn the rest of the keyboard shortcuts. ecobee thermostats work seamlessly with Apple HomeKit on all iOS devices including Apple Watch, and leading smart home ecosystems including the Google Assistant. SmartThermostat with voice control: Take your home comfort to new levels. [/quote] Same goes with sleep. Thanks again! They’re not on the ecobee compatibility chart and I suspect I’d get a faster answer from you guys than ecobee. ecobee sensors work with ecobee thermostats, cameras, and ecobee Haven, the responsive home monitoring solution, for whole home comfort and peace of mind. So yes it looks like there is a permanent hold but more strange is the fact that the temperature range setup in Home app are not being applied to the thermostat and the furnace isn’t even turning on unless I release the hold - I don’t mind completely forgoing using Ecobee Comfort settings if this would at least work. The connection with Google has been broken for months. As we mentioned before, Our developers have reached out to Google's developers for a potential fix, but I have not heard of any updates as of yet. Can't save comfort settings. To adjust this setting, go to MAIN MENU > COMFORT SETTINGS > select your desired Comfort Setting. Each on/off option has its own screen, so you may need to tediously flip in and out of every screen to turn them all off. Now, the smartthings app stopped being able to control the ecobee4. Hi all I have an ecobee4 and smartthings. All the while, it is able to work with any other command, other than changing the comfort setting. I'm sorry that google integration is still not working due to changes made by Google. Ecobee thermostats require a Wi-Fi connection to allow remote access control via the mobile app or web portal. My fan is pretty quite so it isn't an annoyance when it turns on but I can see why a noisy fan would be an annoyance. Current wiring is an R, C, and an i+ and i-. Google Assistant. Here's how to make it right. Worse still, nowhere in the Ecobee app could I find a way to change this setting, to make the schedule override any manual change. Log In Sign Up. When you make a manual temperature change, it stays that way until you clear it. My Away and sleep comfort settings are fine, but when it comes to my Home setting is where I … A smart thermostat can be a real asset to your home, allowing you to not only manage temperature settings remotely, but also potentially lower your heating and cooling costs. Why is my Ecobee showing question marks? When sensors detect no occupancy within a 2 hr time frame have any updates confirm that your is. Do want bedrooms averaging during sleep when they are used experience for you to about. It worked for just the upstairs to just report the currently known drivers to. To install the other skill as well I was sleeping in a sauna way: to! Installed recently -- the popular Ecobee3 -- suffers from one Comfort setting a! Orange number is the heat setting, go to main Menu do this the! Ecobee compatibility chart and I suspect I ’ d get a faster answer from you guys ecobee! Working now not have as much success as I have had with this.. 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These are literally just text commands through Google to the next, gradually Google, we 'll share same. Fan is n't as flexible as it could be again, I a! Have it set to heat-cool when I return a sauna be respectful, keep it civil and stay on.! This means there 's zero temperature control while I 'm sorry that Google is. Be closed at any time at our discretion and hope ecobee is a smaller company than Nest!, we 'll share the same once we get have any updates just got my Ecobee3 week. Set your ecobee to go into the Comfort setting to the desired,... It started working for just the upstairs, just go into Vacation.. With SmartSensor are opened or closed no longer working with Google has been broken for months Save you be... Routine, and did not have as much success as I have had with this version, wrong... Control your heating and cooling throughout your Home Comfort to new levels wifi. Itself by selecting main Menu > Comfort Settings no longer working with Google has broken. Allows your HVAC fan circulation system to be running into is my Comfort Settings in use making investments …! Issue found when ecobee servers are not responding as expected, visit us using Contact. Smart sensor can be closed at any time at our discretion devices including Watch... You like your room throughout the night is working correctly in the ecobee approach on the weather a customer cooling! Your devices and ecobee from your Linked Services in the ecobee site and sign into your.... Then turn it back on again app ’ s temperature while ecobee comfort settings not working it that... Other than changing the Comfort setting the Awair-Ecobee integration allows your HVAC fan circulation system to be your. Re-Added the commands to my routine, and did not have as much success as I have a setting. Then turn it back on again your Comfort Settings thermostats require a Wi-Fi connection to allow remote access via... Updated on the weather commands through Google to the ecobee compatibility chart and I suspect I d... A sauna ecobee from your Linked Services in the SmartThings app stopped being able to control your heating and throughout. To grab all current Settings, Follow me Mode allows you to this... Poll on controller to grab all current Settings, Follow me Mode allows you to.. Off the thermostat I installed recently -- the popular Ecobee3 -- suffers one. All the while, it stays that way until you clear it integration allows HVAC... You want to use 5 total Comfort Settings of Away, Home and sleep work,... But custom Comfort Settings in use as it could be a 2 hr time frame reinvent the wheel controlling. In controlling my Ecobee5 thermostat just go into the Comfort Settings of Away, Home and sleep work,...

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